I chose to do my observation at the famous McDonald’s.
Wow, what a crazy observation it was! First of all, I noticed the importance of
first impression and physical appearance. I think I saw every type of person possible
in that short of time. The first encounter that stuck out to me was a mother
and her two children. Impatience screamed from her body language! She was
rolling her eyes, holding her breath, and her body tighten as she ordered her
food. Her children stood beside her yelling what they wanted for lunch. She
would flash looks at her children to try and get them to be quiet. The next
observation was a table of construction workers. There nonverbal communication
was exactly the same, tired. One man kept rubbing his face with his hands.
Another lowered his head and closed his eyes to rest. No verbal talking was
shared with these men.
The
most interesting thing that happened was in the playground area. A child was
teasing another child who seemed to be their sibling. The father grabbed the
child’s arm and spanked his behind. The spank was light, quiet, and hidden from
most of the people in the area. No words were said during the discipline. The
child looked at his father, nodded his head and continued onto playing. Super
weird encounter and experience! This observation at a fast food restaurant was definitely
the most interesting.
You observed quite the range of people and personalities! I always find it interesting to see people at a restaurant, not talking like the construction workers. I am such a communicator that I cannot imagine turning that off. However, as you observed, their level of exhaustion probably played a role in that. Good job.
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