I also like how this section talked about how there are many times that we are unaware of the nonverbal messages that we share in our verbal communication and with that we need to be aware of the person who is speaking in order to really understand what they are trying to say. I feel that in our world we move to fast, or we listen without really listening. Like we learned this week critical listening is essential in order to understand verbal pronouncements. It so important to really slow down and pay attention to the reasoning behind things or even the tone of voice and facial expressions that are exposed when someone is speaking.
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