Wednesday, June 29, 2016

Observation - Week 5

This week I did my observation in Southern California. I really enjoyed my observation and thought it was pretty interesting, and I have a lot to say about it, so I'm going to combine my journal and observation into one and post it twice. I hope that's okay. It got my brain turning, and I don't think I can really relay it in two smaller excerpts.

One of my best friends from high school lives in San Diego.  I had a family reunion over the weekend in San Clemente, so after spending some time there, I drove the hour down the coast to San Diego and stayed with her for a few days. She works a few nights a week at a downtown bar and restaurant off of Ocean Beach called OB Noodle House and Sake Bar.  It has a neat environment and feel to it, and is a very comfortable and modern place to meet a friend, grab some food and have a beer.

I went in and met some friends there for dinner and drinks one night, and while I was there, I found myself observing people at the bar. I kept rolling the idea around in my head and became more and more intrigued with observing the changes in nonverbal communication as people became intoxicated.

I watched a few people come and go, but none of them stayed long enough to really form any opinions. It was usually just a beer with dinner, and then out the door.

Luckily for me, at about the time I was preparing to abandon my study, another old friend came to meet us. He was really the only person there drinking heavily and consistently, and he probably had a few before he came. Initially, I was disappointed. I had hoped to observe a complete stranger, thinking that I was less likely to have existing opinions and eliminate bias with someone I had never met, but I quickly realized that having the "observee" in my immediate party posed an advantage. I was familiar with his sober behavior and could more readily observe his drifts from norm as he became inebriated.

As he became more and more drunk, I was surprised by what I saw. His behavior and the types of nonverbal communication he displayed really didn't change much. He used the same cues, had the same mannerisms, and was for the most part displaying a message that was consistent with his normal behavior. That surprised me. I had expected to see him become more aggressive, or more comfortable, or have some drastic change in his demeanor -  and I expected to be able to easily identify it from his nonverbal displays. That didn't really happen, but that isn't to say there wasn't a change. 

While the change wasn't in the type of cues or the feeling or meaning behind them, there was a drastic change in their delivery. He became much more animated and there was an obvious over-exaggeration of his nonverbal displays. The more he drank, the bigger and more obvious his cues became. He appeared to put more effort into communicating and relaying messages nonverbally.

When he was nervous or uneasy, he would run his right hand along his left forearm to comfort himself. It started with a small slow motion, mostly concentrated around the wrist, moving back and forth a couple of times. By the end of the night, he was moving all the way from the wrist to almost the elbow, back and forth abruptly upwards of ten times.

When he was demonstrating concern, he would make eye contact with someone and touch something or someone around him with his right hand open wide, lightly resting his fingertips. It started with a brief second of contact, but by the end of the night, he was putting his hand on someone's shoulder and staring them directly in the face for fifteen seconds to show he cared.

We he talked loud he TALKED LOUD. When he talked soft he talked soft. And so on, and so on. Each cue becoming more and more obvious as the night went on.

I was fascinated. So much of our communication is nonverbal to begin with that I was surprised to see how much more it was emphasized by my drunk friend. And maybe most shocking to me was the fact that he didn't seem to be any less effective at communicating. His means shifted, but he still able to send messages and receive messages with the people around him.

I also noticed that the more he drank, the less fluent his speech became. He vocalized less frequently and sometimes slurred words or stumbled forming sentences. I wondered, is there some higher cognitive portion of his brain controlling speech and language being blocked or inhibited by the alcohol? Is his brain attempting to access a more primitive nonverbal channel of communication and bypass grammatical specifics? 

And along those lines, do we communicate along a proverbial spectrum, substituting nonverbal for verbal and vice versa? We expect a much greater emphasis on the particulars of formal language in a written piece than we do in a casual conversation. And the most passionate and intimate nonverbal displays typically have no grammatical structure at all, like sex or fights. We struggle sometimes to even find or fabricate the words to describe our deepest feelings and paint pictures and build churches and go to all sorts of artistic measures attempting to relay what's inside us. Are there two communication extremes, a verbal and a nonverbal, each a result of the complete absence of the other?

Or, I wondered, does my drunk friend naturally have a desire to communicate with these larger nonverbal displays? Is it more natural for people to communicate with less emphasis on words? Are the rules of language, while undoubtedly one of the most powerful tools and technologies in all of humanity, overstepping their bounds and being socially forced upon us from birth? Are we conforming to a social norm by emphasizing verbal communication and inhibiting and minimizing our nonverbal displays? Maybe words are best left on the paper, and we vocalize them like we eat our broccoli and clean our rooms: because our parents told us to. Was the alcohol simply allowing my friend to let go of and slip away from a societal stigma?

And with all of that, I wonder about the sincerity of my friend's communication. When is he communicating most honestly? When is his communication most raw? When is he most sincere? And more importantly, when is he communicating the most effectively? And by that, I mean when does the message he sends most closely resemble the message someone else receives?

It kind of just blew me away how I gathered all of this by watching a drunk friend. I sincerely think you could conduct a fascinating study on that subject alone. I can't even imagine the data and communication insight you could gain from the same observation on a large scale.

And in closing, I really don't think any of the questions I've stumbled on here have readily available answers. I don't think you can reach a conclusion in one night at one bar watching one drunk guy drink beers. I really don't even think you can even really scratch the surface in a Junemester, and I honestly think it's probably outside the scope of any undergraduate classes our school offers. 

That's not a blow to this class. It's a compliment. I'm extremely glad I took this class. Without it, I sincerely doubt a lot of this would have never even crossed my mind. But now my interest has been sparked. My perspective has changed and I've got a slightly broader horizon. I've learned some new things and I'm leaving with more questions than when I came.

And at the end of the day, I think that's what good education is all about.

Journal - Week 5

This week I did my observation in Southern California. I really enjoyed my observation and thought it was pretty interesting, and I have a lot to say about it, so I'm going to combine my journal and observation into one and post it twice. I hope that's okay. It got my brain turning, and I don't think I can really relay it in two smaller excerpts.

One of my best friends from high school lives in San Diego.  I had a family reunion over the weekend in San Clemente, so after spending some time there, I drove the hour down the coast to San Diego and stayed with her for a few days. She works a few nights a week at a downtown bar and restaurant off of Ocean Beach called OB Noodle House and Sake Bar.  It has a neat environment and feel to it, and is a very comfortable and modern place to meet a friend, grab some food and have a beer.

I went in and met some friends there for dinner and drinks one night, and while I was there, I found myself observing people at the bar. I kept rolling the idea around in my head and became more and more intrigued with observing the changes in nonverbal communication as people became intoxicated.

I watched a few people come and go, but none of them stayed long enough to really form any opinions. It was usually just a beer with dinner, and then out the door.

Luckily for me, at about the time I was preparing to abandon my study, another old friend came to meet us. He was really the only person there drinking heavily and consistently, and he probably had a few before he came. Initially, I was disappointed. I had hoped to observe a complete stranger, thinking that I was less likely to have existing opinions and eliminate bias with someone I had never met, but I quickly realized that having the "observee" in my immediate party posed an advantage. I was familiar with his sober behavior and could more readily observe his drifts from norm as he became inebriated.

As he became more and more drunk, I was surprised by what I saw. His behavior and the types of nonverbal communication he displayed really didn't change much. He used the same cues, had the same mannerisms, and was for the most part displaying a message that was consistent with his normal behavior. That surprised me. I had expected to see him become more aggressive, or more comfortable, or have some drastic change in his demeanor -  and I expected to be able to easily identify it from his nonverbal displays. That didn't really happen, but that isn't to say there wasn't a change. 

While the change wasn't in the type of cues or the feeling or meaning behind them, there was a drastic change in their delivery. He became much more animated and there was an obvious over-exaggeration of his nonverbal displays. The more he drank, the bigger and more obvious his cues became. He appeared to put more effort into communicating and relaying messages nonverbally.

When he was nervous or uneasy, he would run his right hand along his left forearm to comfort himself. It started with a small slow motion, mostly concentrated around the wrist, moving back and forth a couple of times. By the end of the night, he was moving all the way from the wrist to almost the elbow, back and forth abruptly upwards of ten times.

When he was demonstrating concern, he would make eye contact with someone and touch something or someone around him with his right hand open wide, lightly resting his fingertips. It started with a brief second of contact, but by the end of the night, he was putting his hand on someone's shoulder and staring them directly in the face for fifteen seconds to show he cared.

We he talked loud he TALKED LOUD. When he talked soft he talked soft. And so on, and so on. Each cue becoming more and more obvious as the night went on.

I was fascinated. So much of our communication is nonverbal to begin with that I was surprised to see how much more it was emphasized by my drunk friend. And maybe most shocking to me was the fact that he didn't seem to be any less effective at communicating. His means shifted, but he still able to send messages and receive messages with the people around him.

I also noticed that the more he drank, the less fluent his speech became. He vocalized less frequently and sometimes slurred words or stumbled forming sentences. I wondered, is there some higher cognitive portion of his brain controlling speech and language being blocked or inhibited by the alcohol? Is his brain attempting to access a more primitive nonverbal channel of communication and bypass grammatical specifics? 

And along those lines, do we communicate along a proverbial spectrum, substituting nonverbal for verbal and vice versa? We expect a much greater emphasis on the particulars of formal language in a written piece than we do in a casual conversation. And the most passionate and intimate nonverbal displays typically have no grammatical structure at all, like sex or fights. We struggle sometimes to even find or fabricate the words to describe our deepest feelings and paint pictures and build churches and go to all sorts of artistic measures attempting to relay what's inside us. Are there two communication extremes, a verbal and a nonverbal, each a result of the complete absence of the other?

Or, I wondered, does my drunk friend naturally have a desire to communicate with these larger nonverbal displays? Is it more natural for people to communicate with less emphasis on words? Are the rules of language, while undoubtedly one of the most powerful tools and technologies in all of humanity, overstepping their bounds and being socially forced upon us from birth? Are we conforming to a social norm by emphasizing verbal communication and inhibiting and minimizing our nonverbal displays? Maybe words are best left on the paper, and we vocalize them like we eat our broccoli and clean our rooms: because our parents told us to. Was the alcohol simply allowing my friend to let go of and slip away from a societal stigma?

And with all of that, I wonder about the sincerity of my friend's communication. When is he communicating most honestly? When is his communication most raw? When is he most sincere? And more importantly, when is he communicating the most effectively? And by that, I mean when does the message he sends most closely resemble the message someone else receives?

It kind of just blew me away how I gathered all of this by watching a drunk friend. I sincerely think you could conduct a fascinating study on that subject alone. I can't even imagine the data and communication insight you could gain from the same observation on a large scale.

And in closing, I really don't think any of the questions I've stumbled on here have readily available answers. I don't think you can reach a conclusion in one night at one bar watching one drunk guy drink beers. I really don't even think you can even really scratch the surface in a Junemester, and I honestly think it's probably outside the scope of any undergraduate classes our school offers. 

That's not a blow to this class. It's a compliment. I'm extremely glad I took this class. Without it, I sincerely doubt a lot of this would have never even crossed my mind. But now my interest has been sparked. My perspective has changed and I've got a slightly broader horizon. I've learned some new things and I'm leaving with more questions than when I came.

And at the end of the day, I think that's what good education is all about.

Journal #5

I though it was so interesting learning about the detecting of deception. I was unaware of the percentage of polygraph tests and their accuracy. I was actually quite surprised by that. I though that polygraph tests were more accurate than that, so reading more about that and learning that they are only really accurate 60-80% of the time. It makes sense that there is not way to be 100 percent accurate when attempting to detect deception, but I thought it would be easier than it really is.

I also really enjoyed learning about emphasis. We use so many parts of our body in order to emphasize certain things when we are communicating. I never really realized how much I do this, but after learning more about emphasis, I realized how much I actually do use it. I realized how much I use my eyebrows and head when I am communicating things that I feel deeply about. Something I loved about this class is how it opened up my eyes to how much I use nonverbal communication and how essential it is.

Observation #5

For this week's observation, I went to Pizza Factory in Pleasant Grove, Utah. My family was surrounded by a table with a combination of people and behind us a father and son. It was interesting to watch the difference between the two different groups in the restaurant at the time. The son and his father were really interesting to watch. The son was asking his dad several different questions about the menu and the different foods that were offered at the restaurant. It was clear to see that frustration on the father's face as he would roll his eyes at some of the questions or would tilt his head with a serious look on his face before he would respond.

The waitress was also interesting to observe. She seemed frustrated by many of her tables. She often would roll her eyes at people or close her eyes in frustration. She was also fast to move from table to table as if she had a difficult time dealing with the people that she was waiting on. The big group of people tended to have a happier demeanor than the waitress and the father and son. They were laughing and seemed genuinely pleased to be together. They were all facing each other and their eyes were lit up most of the time.

Journal #5

This week I have been trying to decide what I was going to do to go against the social norms in order to observe non-verbal communication to write my final paper about. I am not an overly outgoing kind of person, so I'll admit that the thought of breaking a social norm was VERY uncomfortable for me! I read over the chapters in the book hoping I could come up with something that wouldn't cause myself too much discomfort. I'm sure that is part of the experiment, but it's hard to put yourself out there like that when it makes you that uncomfortable. I'm sure many of you are thinking, "What's the big deal?" but for someone that hid behind her mother's legs for the majority of her growing years, this was asking a lot. Since there are very few elevators in Cedar City, standing facing the wrong direction was not really an option, and I'm not really sure how you observe reactions when you can't see the other people around you either. While I found the chapters interesting, they weren't much help in finding the social norm to break. I did finally figure something out and performed the experiment. In spite of my fears, it was actually an interesting experience and I learned some things about myself doing it. The first was that I can do this kind of thing even though I felt like my anxiety was going to kill me, and second that I actually liked the majority of the reactions I received. Who knows, this may actually help me step out of my comfort zone more often.

Observation #5

This week I did my observation at Bruno's in Cedar City. It's not a very big restaurant, so it was easy to observe the other people that were also there. At the table next to us was a young girl, approximately four years old, her mother and an adult female friend. Sitting at the table behind them were an older couple, probably in their sixties, and their grandson, probably about twelve. I observed the most non-verbal interaction between the young girl and her mother. She was full of energy and had a hard time sitting still. Several times I watched her mother take her by the arm and sit her down while giving her an irritated look. The young girl was all smiles, especially when they brought out the plate of spaghetti. Her smile quickly turned to a frown and she began to cry when her mother put a small amount of spaghetti on a separate plate and cut it up for the girl. She seemed to think that she needed the entire plate of food, and was not afraid to let the entire restaurant know it. After several minutes of crying and pouting her hunger must have gotten the best of her because she decided to eat what her mom have fixed for her. The woman that was with them seemed a bit embarrassed and uncomfortable when the girl was crying and displaying her discontent. The mother was calm to begin with, but that soon changed to a look of anger and frustration. I don't know if the girl saw the look on her mom's face and that's why she decided to eat, or just that she was hungry. The girl's wiggles returned quickly, and she seemed to have a need to use the bathroom based on the way she danced in her chair and wrinkled her forehead. The mom noticed this too, and quickly took her to the restroom.
The grandson with his grandparents was much less entertaining. He, of course, spent time on his phone and showed his own content with whatever it was he was looking at. I assume it was a game based on his facial expressions. The grandparents carried on their own conversation and every once in a while would address the boy. I didn't notice any eye contact between the boy and them until their food arrived and the phone had to be put away. After that, there was a lot of conversation, mostly about whether or not the grandpa was going to eat his food or the boy was going to finish for him. You gotta love a growing boy! Overall, I only observed a few different non-verbal communications.

Location: Bruno's Restaurant, Cedar City

Joy
Irritation
Embarassment
Discomfort
Sadness
Anger
Frustration
Content
Hunger

Observation #5

This week I went to a local restaurant called Chuck-A-Ramas in Lehi Utah. I went with my twin sister and her husband. Seeing that we are all of Polynesian decent, the minute we walked in, we had people's eye on us. It was funny. There was nothing but families there, big and small. There were three families celebrating birthdays, and other families who seemed to just go out for a bite to eat with the family.
I noticed that there were a lot of conversations going on at each table. Some were very loud conversations that dealt with big hand gestures, and their eyes were huge as they expressed their excitement in their story. The other's were more of a quiet setting, with less eye and facial expression, but a lot of nodding with agreement.
Most men, were either leaned back in their chair looking relaxed which means they are very confident and dominate the conversation or leaning back with crossed hands which could indicate some kind of discomfort. The women on each of the tables seemed to be smiling and leaning towards each other as they talked to each other. It seemed they were in agreement with each other seeing that they were leaning towards each other and laughing.
There was a table full of old people. Half of the table was live and active in conversation and I could tell this by the way they were using their hands to tell the story, their eyes were also helping tell their story when they were telling something exciting or telling a story that seemed disgusting to them. The other half looked tired and seemed that they just wanted to leave the restaurant. Those who looked tired had their hands on their hand and their mouths were faced down at the corners. Their eyes were wandering around as the others were communicating verbally and weren't engaged in the conversation at all.

Journal #5

I absolutely loved the TED talk from Lena Sisco. She said somethings that I will definitely look at now, that I never took notice to before. She stated that we all lie, and that's just our human nature but most of us don't lie for malicious intent and that its mostly to spare other peoples hurt feelings, to protect others, or to avoid arguments. There are two types of liars-Regular Liars or Powerful Liars. Regular liars  feel guilty for lying to anyone or about something. On the other hand, we have some powerful liars who have no nerves, anxiety, or guilt when we lie. They focus on reward of the lie rather than it's consequences. These people are happy when they lie.

One thing that was really new to my understanding this week, was the fact that Polygraphs are not detecting lies, they test stress. I always thought that a polygraph was to detect if someone lies when questioned but it makes sense as the people are being asked questions, depending on their heartbeat they can tell when someone is stressing over what they're being asked. It all makes sense to me now.



Observation # 5
I ate dinner and did my observation at Brick Oven located in St. George. It was another chaotic environment similar to the airport observation I made last week. Almost every person not actively eating or directly talking with their party had their face down into their phone. It showed a lot of disinterest in everything that was going on. Small children banging their silverware to try to get attention from the rest of the family. Those talking to each other talked animatedly. Large arm waves, pointing, smiles on their faces. Some couples sat next to each other in the booths while others faced each other from opposite sides. Those that faced each other seemed to be more actively listening to their partner speak. Some even held hands from across the table. There was one couple that was clearly going through a fight of some sort. While being seated the woman came in with crossed arms and heavy foot falls. The man with her at least 5 steps behind, not looking at her but looking around at the salad bar, walls, floor. When they sat at their booth they sat on opposite sides, the woman’s arms were still crossed and the man just sat there. No conversation, I found it funny that the only time the woman smiled was when the waiter was speaking with her.


Journal #5
The topic of being able to detect deceit has always been a very interesting one to me. I have many brothers and sisters that have kids. I would babysit a lot while growing up and one of my favorite nonverbal ques to tell if they were lying worked every time. At least until they were old enough to know better. I would tell them that when they lied to me there was a bright red spot that would appear on their foreheads, but only adults could see it. Instinctively when they told a lie they would cover their foreheads with their hands. Very obvious nonverbal cue there.
I think the idea of being able to concentrate on the smaller less noticeable ques is even more intriguing.  I found Lena Sisco’s Ted talk very informative and it just peaked my interest more. The idea that she earned trust with just a smile seemed almost too good to be true, but that’s what they say with customer service as well. Smile, smile, smile that is what makes a person feel open and welcome. I have found that since reading our text I have become hyper aware of the small nonverbal movements that give off, sometimes without even noticing. I notice more, I think it would be interesting to delve deeper in being able to detect lies with those cues. I’ve casually studied the use of handwriting analysis to detect lying, this seems like another great step.

Observation #5

For this observation, I had lunch at Ninja in Cedar City.  I saw a few couples that were eating and was trying to notice any deception cues.  One couple in their late 20's were having lunch and the girl had good posture with her hands clasped together.  She would seem to be telling a story and the gentlemen had his elbows on the table with his right hand on his left wrist and would nod along to her story.  Over hearing the story, it was about how the woman wasn't getting along with her manager at work and the manager was doing all of these crazy things and when the woman would say something far fetched, such as being caught drinking on the job, the gentlemen would act surprised and then restate the phrase back to her.  Girl - "(So-and-so) was caught drinking on the job!" Boy- "What! She was drinking on the job?". However, some of her story didn't add up either cause she wasn't telling the truth or she was leaving parts of the story out.  Eventually, the gentlemen lost interest in the story after what I believe is he caught onto the falsehood or exaggeration of the story and began to look around or would go on his phone.  Other couples were out of listening range, but some men sat cross legged and would scratch their beard, pick their ears or nose, and even yawn loudly.  I assumed that the group that they were involved with were all friends because this type of behavior was almost rude like. 

Journal #5

After reading the slides for this week, I kept thinking to myself about major mistakes famous people have made when lying during investigations.  Bill Clinton during the Monica Lewinsky investigation wouldn't touch the podium and that would have been a tell tale sign that he was lying.  I had already known that when a person during an investigation is lying, it's easier for them when a table is in front of them, so to solve this problem investigators will sit at a 90 degree angle.  I don't really agree with the Territorial Displays and Deceptions about people who are comfortable spread out and people who are uncomfortable will take up less space.  For myself, I just like to have my arms folded and find it comfortable and this causes me to not take up much space.  Some of the cues I found interesting, but some I found as possibly only working some of the time.  Obviously these are only cues to look for and to not simply see an observation and begin to accuse the person of being a liar, but some should be taken and analyzed first. 

Tuesday, June 28, 2016

Observations at a Sit Down Restaurant

Sitting down to eat at a restaurant is something that we don't do very often. We ate at ABC Mandarin in Roy, UT.

After reading some of my other classes observations about the public I was expecting people to be eating and texting each other. We were there early in the evening and most people were in small groups. There were three other families there beside us.

The waitress was constantly watching non-verbal clues. She watched for people to wave her over, she watched for people to stop eating, or put down an empty glass.

One woman and her small group looked like she was in pain. She had a pinched face and kept leaning on someone for support. She had a small child that was being led by a grandmother type person. They used the most non-verbal communication out of everyone in the room.  They played peek-a-boo and tied to get the woman in pain to laugh. When they left she didn't seem to be having as much hard time walking as when they came in.


Journal 5

The video about building trust and interrogating was interesting. I loved that the presenter said she greeted them with a smile and treated them like a person. I'm starting a new job today working with substance abuse clients. The disclaimer I was told when I was hired was that the clients are manipulative. The speaker gave me faith that the clients genuinely want to be trusted.

I also found it interesting about the rule of three, and that three was an easy number to memorize, and remember. And the reaction from telling someone something personal, so they will tell you something personal. The therapists record some sessions for feedback and they are often "dinged" for sharing personal information.


Journal #5

The video, "How to Catch a Liar" by Dr. Ekman was interesting.  He starts off the video with a series of questions that make me think a little.  At first I wanted to say "Yes, I want to know when someone is lying to me."  After I started to think about it, I wasn't so certain about some of them.  It is very hard to decide.

He continues to talk about microexpressions and that they can and cannot be reliable.  They show that we may be hiding an emotion, but that doesn't necessarily mean that they are guilty of lying or cheating.  It's very interesting to think about further.  We can make assumptions about any expression or emotion, but assumptions are not always correct. We need to be careful.

Observation #5

This week I did my observation at TGI Friday in Nashville.  It was a fun environment to be in, especially because it was out of state.  Our waiter was friendly and stood close to the table so he could talk with us a little easier.  He made eye contact with each person as they were speaking so we knew he was listening to us.

When he was away, I took the opportunity to look around the restaurant.  People at other tables kept their eyes to themselves or to their companions.  The waiters and people who cleared the tables didn't really talk to one another unless they were in close proximity.  Many of the interactions I noticed appeared to be friendly.  Some of the waiters stood closer to one of their workers but would stand a little further back from others.  They were interesting exchanges to watch.
Journal 5
Dr. Ekman said the most common reason people lie is they are trying to avoid punishment for breaking a rule. I never thought about that being the reason underneath the lie.  I also knew it wasn’t to get into trouble, but never thought about the punishment part of it.  I agree with what he says.  Reflecting back on my own life, I knew there were times that if I told the truth it seemed I got into more trouble than if I lied about it.  It was quite confusing as a child growing up this way. One incidence I still remember vividly to this day involved two of my brothers, their friend and me.  My mom went downstairs and was changing the sheets on my brother’s bed when she realized the mattress had been cut.  She immediately called my brothers down and confronted them with it. They denied it and said it was me. I was the youngest of the family and usually the scapegoat.
I remember going down the stairs and my mom asking why I had cut the mattress.  I told her I didn’t, because I hadn’t.  She didn’t believe me and kept telling me that I was lying and I needed to tell her the truth.  I kept persisting on my innocence, and was crying and sobbing at this point.  She continued to yell at me, telling me I was lying and I was for sure going to get it when my father got home.  My brothers did nothing to save me or come to my defense.  I was hurt by that as well.  After all they were my older brothers and they were supposed to protect me.  The truth finally came out when my dad got home from work that night.  The truth was my brother’s friend had actually cut the mattress with his pocket knife.  It was accidental, but nonetheless it occurred.  I looked at my mom and said, “See I told you I didn’t do it and you didn’t believe me.”  It took a long time for me to trust my brothers or my mom for that matter. 

If it takes 32 hours for a person to catch a liar, the complexity of lies and NVC are astronomical.  In order to learn to catch someone in a lie you need to pay close attention to the ‘micro expression’ as he called it.  Sometimes they are so subtle that if you don’t pay close attention you will miss them.  They usually occur when the lie and body is not in congruency with each other.  A simple shake of the head no, when trying to convince you of something else. Things we don’t normally pay attention because we are usually too busy trying to catch them, rather than observing what the body is actually telling us. 
The most interesting thing I learned from Dr. Ekman was that of the ‘micro expression’.  I learned that by being neutral in a situation and watching the story that the body was telling would in fact give me the truth about the situation.  I also learned not to focus on the catching part, but relax and let things happen.  People will always incriminate themselves.  Many are subtle while others are quite noticeable.  Another thing I learned was the decision to lie is made at the same time we decide to do something.  A very interesting and provoking thought. 


Observation 5
I went to Applebee’s with my daughter for lunch.  There was a couple I began to observe sitting in the both across from us.  The man was constantly on his phone while the woman was sitting there looking confused, frustrated, irritated, and sad.  She made the comment to him “why did you bring me along if you’re going to be on your phone?”  The expressions on his face told me that he was having quite a conversation with another person via technology.  This is where I observed the aggressive communication with CMC.  He didn’t care about the woman’s feelings he was with.  It appeared that he was trying to block himself and by being on his phone he was able to not have to interact or open up. 


The second group I observed was a family of five.  The younger child was yelling and the parent’s both gave him ‘the look’.  Within a matter of seconds he stopped and started to pout.  They ordered their food; while the one child wanted something specific the mother told him that she was going to order him something that was similar.  Deception at its finest, there is a huge difference between beef and chicken.  The oldest boy decided to drink his younger brother’s soda because his was all gone.  He did this by switching the cups slowly on the table.   It looked like he was moving the cups to get the crayons from the middle of the table, but in reality he wanted more to drink.  When he accomplished this task and started drinking, immediately I could tell by the look of satisfaction on his face.  The other boy told the mom this occurred and she asked the oldest.  Of course there was total denial.  The boy who took the drink was telling his mom NO, he didn’t take it, when there was a slight smile on his face, and his head was shaking up and down.  Those were the clues of deception that I noticed.  These are cues that I wouldn’t ever noticed prior to this section.  

Observation 5

I went to Chili’s the other night and I found myself sitting next to an aggressive family.  Not physically aggressive, but more of a stern and direct family.  The mother was asking one of the children if he had taken a bite of his sister’s food while they were both in the bathroom.  He smiled and looked down which instantly caught my attention. I remember having done this myself as a kid and I knew the mother already knew the truth.  He avoided any eye contact and insisted he hadn’t eaten the girl’s food.  The mother responded by saying, “Well then who ate it?”  The boy shrugged his shoulders in a way that indicated he was not fully committed to what he was saying.


The boy was trying to be deceitful but the mother was not fooled.  I could tell she found the situation funny because the girl was making a big deal that there was a bite missing from her food, and the boy trying to lie about eating it.  The mother was trying to hide her smile and laughter.  Eventually the mother told the boy that he needed to be honest otherwise he would not be getting dessert.  Of course this could convince any young child.  He told the truth and the mother thanked him for being truthful.

Journal 5

This week's lesson was extremely interesting to me.  We are lied to on a daily basis and it is important to notice when we are trying to be deceived.  Dr. Ekman made a good point in saying we want to know the truth but at the same time we don’t.  He also stated that the most common reason why we lie is to avoid punishment for breaking a rule.  I agree to this statement.  For the most part I do agree because we do not like to lie and we most often feel guilty if we do.  Nobody wants to get in trouble and it is easier to avoid punishment rather than to receive it.  I do, however, believe there are some people who find it fun and thrilling to lie.

Dr. Ekman stated it takes about 32 hours for the average person to learn to catch a lie and I think this says a lot about how difficult it is and how small the cues are.  There are so many things happening at once and there is so much to take in all around us that it makes it hard to catch the slightest bit of emotion.  Emotions only last about a quarter of a second.  We can easily hide emotions, and that doesn’t necessarily mean we did something wrong.  Dr. Ekman explained that you can conceal emotions but that doesn’t mean a person is a perpetrator of a crime.  Research has shown that we only recognize gestures of our own culture. This makes it harder for us to recognize nonverbal cues of other cultures.


The most interesting thing I’ve learned from Dr. Ekman is noticing the subtle cues behind emotions.  I think it is very interesting how quickly an emotion can show and how quickly it can disappear.  Being able to spot a subtle facial expression can help to understand someone’s true feelings, or realize that the person can be lying.  I have been paying a lot more attention to spotting these cues and I have also been trying to notice them on myself.  Another thing I found interesting was from Dr. Ekman’s video this week was that the decision to lie is made at the same time we decide to do something.

Monday, June 27, 2016

Journal #5



The main thing that I took away from this module was the power of modern nonverbal communication, negative power that is. Don’t get me wrong, cell phones are great but balance is vital. I didn’t shock me when I read in the PowerPoint that studies have shown that many students experience moderate to severe anxiety when separated from their phones. People are becoming way too dependent on their cell phones. I have noticed this as I have walked around campus and people are staring down at their phone. I have noticed this before class starts. People would rather scroll through their phone then talk to the people next to them. Phones are becoming a huge distraction in our daily lives. I am also to blame for this. Personally, I have found myself at times disengaged from the people around me and engaging in my phone. Like I said earlier, balance is critical. We need to understand when it’s appropriate to have our cell phones out and when we need to forego our cell phones and focus on the people around us.
                I really liked the different categories and characteristics the book named regarding modern nonverbal communication. Ghosting involves disappearing and allowing no contact. Therefore, they don’t answer their phones and don’t response to texts/emails. In my opinion, if people dived into ghosting, it could help society block out the distractions of our phones. I have really enjoyed this last month taking this class! I have found myself closely watching people and their nonverbal communication. It’s crazy how much I am learning about people and their emotions. I have benefited from this class and am excited to use the information I’ve learned in my future profession!